A MESSAGE TO OUR CUSTOMERS
We are pleased to announce that we can continue manufacturing all blind types, except for INTU Blinds as of today.
The lead times will remain advertised as 3-4 weeks, as our suppliers are running at reduced capacity and delivery times from themselves are longer. Some blind types will leave us earlier than this estimated lead time, but you will be advised of a delivery date when they are dispatched with Parcelforce or DX.
We are very lucky that our factory allows us to work safely alongside each other, maintaining the 2m social distancing guidelines. As a small business, our staff are like family and we will ensure their health and wellbeing comes first. Further to this, we will take extra precautions to provide a safe working environment for all our staff, including the use of masks, gloves, visors and anti-bacterial cleaners.
Our Admin team WILL NOT be returning to the office until further notice. If you have any questions, about orders or products, please e-mail us as we cannot guarantee someone will answer the telephone during working hours.
We appreciate the support and patience that our customers have shown us over the last few weeks. As a small business, manufacturing most of the blinds we sell ourselves, we have been hit hard, but will strive to recover from this set back quickly and safely.
Stuart – Director
Thank you for your patience during this difficult time. For the last 4 weeks, we have been closed. We are now able to commence some manufacturing, whilst adhering to social distancing advice.
Please note that the lead times are longer than normal and some products are subject to us checking stock levels. A limited number of our suppliers are currently open.
Subject to lead times of approximately 4 weeks
Perfect Fit Wooden Blinds
Wooden Blinds (excluding Timberlux)
Subject to stock levels – Please e-mail and check your chosen colours before ordering
Perfect Fit Aluminium Blinds (2-3 week lead time)
Fast Track Rollers & Verticals (dispatched within 1 week)
Vertical Blinds – Splash Fabric Only on White Headrails
Perfect Fit Rollers – Chain or Spring Operated Only
Our phone lines are NOT being answered as normal, however, we are regularly checking e-mails. If you have any questions about products, ordering or need some advice about measuring and fitting, please e-mail us at [email protected] or use the Contact Form on our homepage.
Our Wholesale Suppliers have closed their factories for a minimum of 3 weeks, in line with the Government’s advice. As such, we are temporarily unable to manufacture any new orders.
This timescale is likely to be reviewed in the coming weeks.
We are accepting orders, our phone lines and e-mails are being manned as much as possible, and we will return to manufacturing new orders as and when our suppliers re-open.
We are also able to send out parts and sample orders.
When we return to our factory for manufacturing, we will process orders in the order they are received.
We are currently manufacturing existing orders, whilst observing the social distancing rules, and most orders placed up to 23rd March will leave us within their specified lead times.
The exceptions to this are as follows:
- INTU Pleated and Venetian
- Wooden Blinds
- Perfect Fit Wooden Blinds
We endeavour to contact all customers affected by our supplier closures in the next couple of days.
As a small business, we appreciate your custom and the kindness offered to us by existing customers. We hope you will continue to support us in the weeks and months after we re-open and that you all take care during this time.